Complaints

Book an appointment

If you wish to register a complaint, please contact us in writing or by telephone to the following:

Address:

The Complaints Officer
Cornerstone Finance
Unit E, Copse Walk
Cardiff Gate Business Park
Cardiff
CF23 8RB

Tel no:

02921 660 550

If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted at:

Address:

The Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Tel no:

0800 0234 567

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As we sit here tonight in our beautiful garden with a glass of wine,…

Charlie Brereton

Just wanted to say a MASSIVE THANK YOU to David Huckle. He was absolutely amazing…

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Sarah Burley

David Huckle was absolutely amazing when dealing with our mortgage. Made the whole process very…

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Wouldn’t go anywhere else for our mortgage products. Friendly, reliable and very professional. Excellent customer…

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Recently remortgaged with Lewis. Great all round service, would highly recommend. A lot of monthly…

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Excellent service provided by Jonathan, Emily and the team. Will be using them for my…

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